Shipping & Returns

 

The delivery of the goods will occur after your payment either in advance or via PayPal/credit card of the purchase price plus the actual shipping costs and CHF1 -. for packaging. This CHF1.- is included in the below stated shipping costs. Depending on the order quantity (weight) and the delivery you will be informed BEFORE (the "transition to Checkout") about the possible shipping methods as stated below, and thus the related shipping cost of your order. With your decision for a shipment option you determine the total, which will be stated before you checkout.

Normally your package will be submitted to the Swiss Post within 24 hours after receiving your payment.

For our Swiss Customers

Weight Classes

     PostPac Priority

 PostPac Economy

Package up to 2 kg

             10.00

              8.00

Package up to 5 kg

             12.00

            10.00

Your package is insured and we will send you after submitting it a "track and trace" number of the Swiss Post so you can at any time track your package online.

Since most of our packages are not heavier than 2kg, you can thus consider usually shipping costs of CHF10.- (we usually ship the next business day) or CHF 8.- (delivery within 3-5 business days). You determine the shipping method when ordering.

FREE DELIVERY: For our customers in Switzerland and Liechtenstein we offer free shipping for orders over CHF100.-. This is automatically considered during the order process.

 

For our European customers and all other countries

Weight Classes

Weight (g)

Europe (CHF)

Other Countries (CHF)

ECONOMY - Maxibrief

1-500

10.50

11.00

 

501-1000

13.50

19.00

 

1001-2000

25.00

33.00

PRIORITY - Maxibrief

1-500

15.00

21.00

 

501-1000

21.00

33.00

 

1001-2000

33.00

45.00

Additional charge for registerd mail: CHF6.00

We send our products only registered and thus insured. We will send you after submitting a "track and trace" number of the Swiss Post so you can at any time track your package online.

VAT, Customs fees, and any additional costs by a third party: Please note that when delivered to you the respective valid VAT of your country and possible customs duties and fees may be charged, over which we have no control. By ordering you agree that you bear these costs. This is appropriately remarked in our terms.

Example for European customers: Since many of our packages weigh between 0 -  500g, you can therefore estimate the shipping costs for ECONOMY (5 - 10 business days) to CHF16.50 (10.50 + 6) or for PRIORITY (3 - 5 business days) to CHF21.- (15 + 6), ie approximately between € 13.75 and € 17.50 -.. assuming an exchange rate of € 1 = CHF1.20